Author: Gary Eichelberger (64.9.52.---)
Date: 08-09-05 12:28
careful on carlos jeep rental. When I was there in May, they tried every which way to stick me with insurance charges. I even called my agent stateside to FAX them proof of insurance which at first they denied receiving but once I pointed it out in the folder, they said I forgot to initial a part of the form dealing with something else and had to charge me anyhow. (I had already initialed the decline statement since I promised to send them proof of insurance). I cannot recall what this "new" item was that served as a convenient excuse for them, but it was clear from our conversation at arrival that I did not opt for extra insurance. Once I raised a big enough stink about it, they agreed to not charge me but it took a while and some real restraint ; it was not a great way to end the trip.
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