- Re: Rental Jeep Warning

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Re: Rental Jeep Warning

Author: Alan Majka (---.maine.res.rr.com)
Date: 05-01-11 11:05

In response to comments made by Terrie of Palmetto GH and other friends of Jerry, I just want to clarify that I never accused Jerry of being dishonest and I never said other rental folks were not "VERY good". In fact, as soon as I knew Jerry's final charges, I posted a follow-up indicating he did not charge us for additional days as he had threatened. I know nothing about other rental businesses other than that Jerry said Carlos charges $15/gallon for gas. If this is accurate, I'll leave it to other readers to decide if this is a "rip off". I only reported on our experience so others who are unfamiliar with Culebra will know that gas shortages may result in unexpected inconvenience and charges. My only regret is that I gave many details that would have been better summarized simply as "poor customer service". When customers reserve a vehicle, they should be advised of potential extra charges and the inconvenience related to the gas situation. When customers politely suggest this, they should be treated respectfully. Judging by comments defending Jerry by calling me irksome, loutish, ignorant and poisonous, I can only guess he simply forgot to tell us about the gas problems we could expect on a busy week and that he was having a bad day when we returned the vehicle. I reported positive experiences with other Culebra businesses during our visit on Trip Advisor and other sites.

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Rental Jeep Warning new

Alan Majka

02-25-11 07:18