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Puerto Rico

The current weather in Culebra

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Casa Cielo-DO NOT STAY HERE!
Culebra, Puerto Rico
Author: Samuel Robert (162.96.105.---)
Date:   05-26-10 22:31

Not as advertised! The house is in a state of disrepair. Upon arrival we were greeted by hundreds of mosquitos and crickets throughout the house. The screens in the bedroom, kitchen and living areas were torn in multiple areas resulting in constant bugs during our stay. The screens in the kitchen, bedroom and bathroom were covered with dead bugs and were rusted. We had to patch holes in the screens with paper towels and wash cloths. We spent the first several hours of our trip cleaning floors, the bathroom and kitchen and had to remove dozens of large crickets. The whirlpool was fill of filth and debris and was unusable. The property grounds were unkempt with garbage scattered throughout. The beach equipment including beach chairs and umbrella were old, covered in dirt and barely functional. The shutters in the bedroom were riddled with bugs, rusted out and did not stay open.

After expressing our frustration and disappointment to the owner of the house she accused us of lying and offered no solutions. After asking for a refund she hung up on me and subsequently did not answer or return any of my phone calls. Since we prepaid for the week we were committed to staying despite the disappointment and ended up staying in another hotel on our last night as the mosquito bites we sustained were too numerous to put up with any longer. Since returning the owner has not returned our security deposit and has not responded to repeated attempts at contacting her.

We travel frequently in both austere and developed locations and in all our years of travel have never been treated as rudely as we were at this rental property. This property is not as advertised, is far overpriced and should be avoided at all costs.

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Topics Author  Date
 Casa Cielo-DO NOT STAY HERE!  new
Samuel Robert 05-26-10 22:31 
 Re: Casa Cielo-DO NOT STAY HERE!  new
SunnyBabe 05-27-10 16:44 
 Re: Casa Cielo-DO NOT STAY HERE!  new
Arroz 05-28-10 10:12 
 Re: Casa Cielo-DO NOT STAY HERE!  new
SunnyBabe 05-28-10 13:24 
 Re: Casa Cielo-DO NOT STAY HERE!  new
Arroz 05-28-10 22:23 
 Re: Casa Cielo-DO NOT STAY HERE!  new
SunnyBabe 05-29-10 02:18