Author: Marywho (---.hsd1.ma.comcast.net)
Date: 10-23-09 16:57
i stopped using Isla Nena a few years ago after remarkable iinconsistency in their service---they are NOT reliable, and they insist on their right to keep your money if they change your flight plans, including cancelling flights on the day you need. AVOID THEM. They will only hold your reservation with non-refundable pre-payment, but they freely cancel flights and don't tell you what's going on. Consider yourself warned! We had to go to our credit card company finally, to get our money back, and many friends have their own bad stories
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