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Puerto Rico

The current weather in Culebra

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Re: Juanita Banana's: Restaurant from Hell
Culebra, Puerto Rico
Author: wirvier (---.44.87.30.res-cmts.sm.ptd.net)
Date:   07-22-09 16:24

I have worked with clients in different customer service roles for many years, and because of that, have a high sensitivity to poor customer service. Through my travels throughout Europe and having been to (and loved) Culebra, my sensitivity has to be adjusted depending on where I am. I get "island time", and happily lived with it while in Culebra. Adjusting to culture vs. poor quality/service though, are two different things.

Stores and restaurants everywhere need to remember that in today's highly connected world (blogs, forums, reviews), they will be rewarded or punished based upon their customer service. Just a few bad experiences can catch a light and become a full-blown fire. This is reality. There are plenty of places in Culebra that have earned consistent fantastic reviews, which is how we planned our whole trip.

Anyone who receives bad feedback is missing an opportunity if they don't take these comments and act on them... whatever that "something" may be. Bashing the messenger does nothing productive....and I personally find it quite tacky. If I were the owners and/or managers of this restaurant, I would be working HARD to put out this fire and make sure it doesn't happen again.

Looking forward to our next trip *hopefully!* in Janaury!!!

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Topics Author  Date
 Juanita Banana's: Restaurant from Hell  new
Wilfredo 07-21-09 11:17 
 Re: Juanita Banana's: Restaurant from Hell  new
Frank S. 07-21-09 20:22 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-22-09 06:55 
 Re: Juanita Banana's: Restaurant from Hell  new
Terry Spalding 07-22-09 07:33 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 07-22-09 08:21 
 Re: Juanita Banana's: Restaurant from Hell  new
Herb 07-22-09 08:29 
 Re: Juanita Banana's: Restaurant from Hell  new
Wilfredo 07-22-09 08:39 
 Re: Juanita Banana's: Restaurant from Hell  new
Albertico 07-22-09 08:53 
 Re: Juanita Banana's: Restaurant from Hell  new
Ashley_DK_San 07-22-09 10:21 
 Re: Juanita Banana's: Restaurant from Hell  new
Geronimo 07-22-09 11:26 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 07-24-09 02:35 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-22-09 14:26 
 Re: Juanita Banana's: Restaurant from Hell  new
wirvier 07-22-09 16:24 
 Re: Juanita Banana's: Restaurant from Hell  new
vaccine 07-22-09 19:07 
 Re: Juanita Banana's: Restaurant from Hell  new
Terry Spalding 07-22-09 19:23 
 Re: Juanita Banana's: Restaurant from Hell  new
cw 07-22-09 21:00 
 Re: Juanita Banana's: Restaurant from Hell  new
wirvier 07-22-09 21:26 
 Re: Juanita Banana's: Restaurant from Hell  new
Wilfredo 07-23-09 01:11 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-23-09 01:02 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-23-09 03:36 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 07-23-09 04:42 
 Re: Juanita Banana's: Restaurant from Hell  new
Ashley_DK_San 07-23-09 10:25 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-23-09 10:52 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-23-09 10:57 
 Re: Juanita Banana's: Restaurant from Hell  new
Terry Spalding 07-23-09 13:23 
 Re: Juanita Banana's: Restaurant from Hell  new
Terry Spalding 07-23-09 13:24 
 Re: Juanita Banana's: Restaurant from Hell  new
Herb 07-23-09 16:49 
 Re: Juanita Banana's: Restaurant from Hell  new
Geronimo 07-23-09 18:06 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-23-09 22:29 
 Re: Juanita Banana's: Restaurant from Hell  new
Albertico 07-24-09 01:20 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 07-24-09 02:32 
 Re: Juanita Banana's: Restaurant from Hell  new
vaccine 07-24-09 01:32 
 Re: Juanita Banana's: Restaurant from Hell  new
vaccine 07-24-09 01:40 
 Re: Juanita Banana's: Restaurant from Hell  new
Michael 07-24-09 03:17 
 Re: Juanita Banana's: Restaurant from Hell  new
ishtuva mela 07-24-09 13:04 
 Re: Juanita Banana's: Restaurant from Hell  new
Debbie 07-24-09 15:46 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-24-09 16:41 
 Re: Juanita Banana's: Restaurant from Hell  new
Ashley_DK_San 07-24-09 16:45 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-24-09 17:54 
 Re: Juanita Banana's: Restaurant from Hell  new
Wilfredo 07-24-09 21:40 
 Re: Juanita Banana's: Restaurant from Hell  new
John Robandt 07-24-09 18:38 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-24-09 20:56 
 Re: Juanita Banana's: Restaurant from Hell  new
richard 07-25-09 02:39 
 Re: Juanita Banana's: Restaurant from Hell  new
Michael 07-25-09 03:04 
 Re: Juanita Banana's: Restaurant from Hell  new
Herb 07-25-09 10:20 
 Re: Juanita Banana's: Restaurant from Hell  new
Jeannie G3 07-25-09 21:08 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-26-09 05:02 
 Re: Juanita Banana's: Restaurant from Hell  new
dantes 07-26-09 12:43 
 Re: Juanita Banana's: Restaurant from Hell  new
Aileen31 07-27-09 16:55 
 Re: Juanita Banana's: Restaurant from Hell  new
DC 07-27-09 22:58 
 Re: Juanita Banana's: Restaurant from Hell  new
dantes 07-28-09 01:24 
 Re: Juanita Banana's: Restaurant from Hell  new
dantes 07-28-09 01:37 
 Re: Juanita Banana's: Restaurant from Hell  new
Geronimo 07-28-09 09:58 
 Re: Juanita Banana's: Restaurant from Hell  new
Julio 07-30-09 14:40 
 Re: Juanita Banana's: Restaurant from Hell  new
Liam 07-30-09 20:29 
 Re: Juanita Banana's: Restaurant from Hell  new
ishtuva mela 07-30-09 21:10 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 07-31-09 20:23 
 Re: Juanita Banana's: Restaurant from Hell  new
vaccine 07-31-09 23:38 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 07-31-09 21:51 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 08-01-09 03:42 
 Re: Juanita Banana's: Restaurant from Hell  new
vaccine 07-31-09 23:42 
 Re: Juanita Banana's: Restaurant from Hell  new
Jeannie G3 08-01-09 00:05 
 Re: Juanita Banana's: Restaurant from Hell  new
Jeannie G3 08-01-09 00:18 
 Re: Juanita Banana's: Restaurant from Hell  new
vaccine 08-01-09 02:00 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 08-01-09 03:46 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 08-01-09 04:28 
 Re: Juanita Banana's: Restaurant from Hell  new
dantes 08-01-09 01:46 
 Re: Juanita Banana's: Restaurant from Hell  new
dantes 08-01-09 01:54 
 Re: Juanita Banana's: Restaurant from Hell  new
DC 08-01-09 02:56 
 Re: Juanita Banana's: Restaurant from Hell  new
--- 08-01-09 03:56 
 Re: Juanita Banana's: Restaurant from Hell  new
DC 08-01-09 02:48 
 Re: Juanita Banana's: Restaurant from Hell  new
SunnyBabe 08-01-09 04:48 
 Re: Juanita Banana's: Restaurant from Hell  new
Michael 08-01-09 06:44 
 Re: Juanita Banana's: Restaurant from Hell  new
dantes 08-01-09 05:40