Author: R. Emmett (---.nys.biz.rr.com)
Date: 09-08-08 11:09
Hi Robert,
Did you book a round-trip flight with Air Flamenco? Make sure you hold on to your ticket stub you'll be given in Fajardo for the return flight.
When I picked up my ticket in Fajardo, I was not told to keep the ticket stub by the man in Fajardo. During my 3 week stay in Culebra I disposed of the stub so when I flew out from Culebra I was told I had to buy another ticket. Even though I had a return reservation that was paid for and my name was in their computer in Culebra to fly out on a specific flight - I had to buy another ticket.
At the time when I bought that return ticket, I was told by the airline representative (in Culebra and also in Fajardo after the flight) that I would get 'credit' for the re-purchase when I flew Air Flamenco in the coming year. In dealing with the airline through the phone and by e-mail since last February '08 - I cannot get this in writing.
I remain a dis-gruntled customer. Hold on to your ticket stubs!!!
Owlihoot2
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